Effective Date: April 13th, 2026
Last Updated: April 13th, 2026

Welcome to Briggs Heating and Air Conditioning (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at briggsmechanical.com (the “Website”) and any related services, communications, or interactions with Briggs Heating and Air Conditioning.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.

1. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:
Use the Website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the Website or its systems
Introduce malicious software or harmful code
Use the Website to distribute spam or fraudulent content
Interfere with the proper operation of the Website
We reserve the right to suspend or terminate access to the Website for any violation of these Terms.

2. Services Provided

Briggs Heating and Air Conditioning provides information about heating, cooling, and HVAC services through this Website.
Information presented on the Website is provided for general informational purposes only and may change without notice.
Submitting a request through our Website does not guarantee service availability or scheduling. Service appointments are confirmed only after communication with our team.

3. Estimates and Pricing

Any pricing or estimates provided through the Website, by phone, text message, or email are preliminary estimates only and may change after inspection of the equipment or property.
Final pricing may vary based on:
Equipment condition
Labor requirements
Code compliance requirements
Accessibility of systems
Additional parts or repairs required

4. No Emergency Advice

Content on this Website should not be relied upon in emergency situations.
If you suspect a gas leak, carbon monoxide leak, fire hazard, or other emergency, you should immediately contact 911 or your local emergency services.

5. User Submissions

If you submit information through our contact forms or request service through the Website, you agree that:
The information you provide is accurate and truthful
You are authorized to provide the information
We may contact you using the contact information you provide
This may include communication via:
Phone calls
Email
Text messages

6. SMS/Text Messaging Terms

By providing your mobile phone number through our Website or by texting Briggs Heating and Air Conditioning at 508-695-0240, you consent to receive SMS messages from Briggs Heating and Air Conditioning.
These messages may include:
Appointment confirmations
Appointment reminders
Technician arrival notifications
Customer support communications
Service updates
Limited promotional messages

Message Frequency
Messaging frequency varies depending on your interaction with our services, users can expect 5-10 messages per month from us.

Message and Data Rates
Message and data rates may apply according to your wireless carrier plan.

Opt-Out
You may opt out of receiving SMS messages at any time by replying:

STOP
After opting out, you may receive one final confirmation message.

Help
For assistance, reply:

HELP
You may also contact us directly through our Website.
Wireless carriers are not liable for delayed or undelivered messages.

7. Intellectual Property

All content on this Website ”including text, logos, graphics, images, and design” is the property of Briggs Heating and Air Conditioning unless otherwise stated.
You may not reproduce, distribute, modify, or republish Website content without prior written permission.

8. Third-Party Links

This Website may include links to third-party websites for convenience.
We are not responsible for the content, policies, or practices of any third-party websites.
Accessing third-party websites is done at your own risk.

9. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis.
We do not guarantee that:
The Website will always be available
The Website will be error-free
Information on the Website will always be accurate or current
To the fullest extent permitted by law, Briggs Heating and Air Conditioning disclaims all warranties, express or implied.

10. Limitation of Liability

To the maximum extent permitted by law, Briggs Heating and Air Conditioning shall not be liable for any indirect, incidental, or consequential damages resulting from:
Use of the Website
Inability to access the Website
Errors or omissions in Website content
Delays in service or communications

11. Indemnification

You agree to defend, indemnify, and hold harmless Briggs Heating and Air Conditioning and its employees, contractors, and affiliates from any claims, liabilities, damages, losses, or expenses resulting from your use of the Website or violation of these Terms.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
You can view our Privacy Policy at: /privacy-policy

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Website after changes indicates acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by the laws of the State of Massachusetts, without regard to conflict-of-law principles.

15. Contact Information

If you have questions about these Terms of Service, please contact:
Briggs Heating and Air Conditioning
Phone: 508-695-0240
Website: briggsmechanical.com
State License # RC-135151